Canvas Outage Today Prevents Thousands of Students and Teachers From Accessing the Platform
An outage has taken thousands of students, teachers and educational institutions out of the popular learning management platform, Canvas. Users began to attempt to log in and soon there were many reports of failed logins, slow loading times and inaccessible course materials coming in. The outage has affected online classes, homework submissions, quizzes and communication between teachers and students, which can be difficult for schools and universities that rely on Canvas for everyday instruction.
Users report login errors, loading issues.
Many users have been complaining that they are not able to log into their Canvas account or they keep facing error messages when they try to access their courses. We have had some problems getting to assignments, grades and discussion boards and loading pages in a timely manner. The problem has been affecting web and mobile users, and we have been receiving reports from a variety of regions indicating that the issue is not limited to one institution or network.
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Schools using Canvas are aware of the problem and are waiting for updates from the platform provider. Some schools have asked students and faculty to hold off on turning in assignments until the service is restored. “And teachers have been telling students to check for official announcements if they need to know about any new due dates. Universities are also using e-mail and other tools to reach out to their communities to reduce confusion during the outage.
Service Provider Acknowledges the Problem
Instructure, the company behind Canvas, said it was looking into the incident and working to get things back to normal. Technical teams are working to determine the cause of the disruption and will provide updates as information becomes available. You may continue to experience intermittent connectivity issues or degraded platform performance until this issue is fully resolved. The company said it would release more information when the investigation is concluded.
Users are advised to monitor official status updates
If you are experiencing any issues, students and teachers, please check the official Canvas status page and your school’s communication channels for the most current information. Do not refresh login pages or resubmit assignments more than once during an outage. This might result in duplicate submissions when service is restored. Users are advised to refer to the official notifications during the restoration process for correct information regarding service disruption and its recovery.
Sources
Instructure Status Page – The Instructure official status page provides the current status of Canvas services including any ongoing incidents, scheduled maintenance and progress of restoring service after an outage.
Canvas – Canvas is the official learning management system for students, educators, and institutions. It provides product updates, support resources, and announcements.
Downdetectors – Downdetector tracks service problems and outages by analysing the number of reports submitted by users on their platform and other sources. You can see if there’s a widespread outage at Canvas and other online services .
EdTech: The Magazine – EdTech Magazine: Technology Trends in Education covers the latest technology trends in education, digital learning platforms and how technology issues impact schools and colleges.
Reuters – Millions of users around the globe are affected by major service outages. The story was written by Reuters.
